Head Housekeeper - Luxury Estate – Kent
Location: Kent
Salary: Up to £50,000
We are seeking an experienced Head Housekeeper to join this luxury venue and estate in Kent
You will be responsible for providing both strategic and hands-on leadership in directing the housekeeping operations to ensure the department achieves its goals and effectively contributes to the guest experience whilst maintaining high standards.
Reporting directly into the General Manager, your responsibilities will include but not be limited to the following:
MAIN DUTIES:
Leadership and management of a small team
Ensure all safety rules, emergency procedures and fire prevention regulations are strictly enforced in line with the standards to ensure guests and colleagues' safety
Responsible for the department budget and forecast and ensuring cost control throughout the division
Liaise with Executive Management and other departments to monitor service quality, plan unique guest experiences, ensure SOPs and method of working are constantly improved in order to maximise guest and team satisfaction
IDEAL REQUIREMENTS
Currently be working as a Head/Senior Housekeeper within a 4* or 5* hotel or venue
Superb attention to detail
Strong leadership and motivational skills which are capable of nurturing, developing and inspiring a team
Highly driven and motivated individual and be an expert in your field
Exceptional organisation skills
Excellent customer service skills for guest interaction
