Job Details
Description
:Join our Grid Automation Team as an Graduate Service Engineer and contribute to the advancement of power grid technology and make a difference in the world of power grids.
This exciting opportunity will be based in Stone, Staffordshire, you'll be part of a dynamic and supportive engineering team dedicated to providing innovative solutions to our customers.
This customer service role requires a proactive attitude and a willingness to engage in service repairs, commissioning, and maintenance communication teams.
Our team consists of eight engineers, selected for their exceptional skills and training so this opportunity will offer great exposure to the top talent in the business.
Responsibilities:
Offer technical advice to customers on the effective and efficient use of our products and equipment.
Commission, install, and test our products and equipment to ensure they adhere to the highest standards of quality and safety.
Address and resolve complex issues that may emerge during the implementation or operation of our products and equipment.
Investigate and suggest new product equipment upgrades to boost customer satisfaction and loyalty.
Build and sustain strong customer relationships by understanding their needs and expectations, thereby securing future business opportunities.
Work in conjunction with the Power Grids Grid Automation Engineering Department to support the installation, commissioning, and troubleshooting of SCADA systems, communication networks, and protection systems.
Background:
The degrees we are considering are in the fields of Computer Science, Electronics, Engineering, Construction, and Software Engineering.
We are looking for someone with a positive approach to engineering.
Strong communication skills and ability to talk to all levels within business.
Eager to learn and self-develop through self-teaching and inquisitive engagement. We offeranon-site“Buddy”system ensuringcontinuous learning and development.
Occasional nationwide travel across the UK. Possibility of offshore training giving the ability to travel to offshore sites.
