Global Technical Sales Manager Cloud-based Practice Management Software

JOB DESCRIPTION

Company Description
The Straumann Group is a global leader in tooth replacement and orthodontic solutions. The Group research, develops, manufactures, and supplies dental implants, instruments, biomaterials, CADCAM prosthetics, digital equipment, software, and clear aligners for applications in replacement, restorative, orthodontic and preventive dentistry. Headquartered in Basel, Switzerland, the Group currently employs more than 8’000 people worldwide and its products, solutions and services are available in more than 100 countries through a broad network of distribution subsidiaries and partners.

Culture
People and culture are the Straumann Group’s greatest assets; they are the keys to high performance and sustainable success. The company strives for a culture that builds trust and collaboration, fosters diversity, embraces change, promotes agility, learning and innovation, creates opportunities, allows people to make mistakes and encourages them to take both responsibility and ownership. The fundamental driver of this culture is the player‐learner mindset, which it seeks to inspire and nurture in every employee.

Job Purpose
The Global Technical Sales Manager for Practice Management Software as part of the Enterprise Solutions Team is responsible for comprehensive technical concepts in the area of cloud-based Practice Management Software and value-adding software services for different customer segments of the Straumann group. The ideal candidate will have a strong background in computer science or a related technical field, coupled with a passion for sales and customer engagement. This role requires a unique blend of technical expertise and sales acumen to effectively communicate the value of our software solutions to potential clients.

Responsibilities extend from creating a solid technical concept and delivering on deployment and security requirements of the customer to contributing to the sales process of larger global software projects.
Together with development partners, Straumann group’s global practice management software team and the local organizations, she/he takes an active role in establishing scalable end-to-end software delivery, implementation and roll-out. 

Main Tasks and Responsibilities
• Develop and execute a framework to elaborate comprehensive technical concepts and integration requirements while adhering to enterprise security standards for practice management software and business intelligence-related software solutions in the dental industry.

• Provide technical support in the sales and requirement qualification process for Straumann Group regional and country organizations, in particular for larger IT software projects including more than 15 practices. 

• Coordinate relevant project partners on customer and Straumann Group as well as software partner side to ensure that technical concept is realized during implementation phase.

• Participate in global external marketing and sales activities such as the creation of reference projects, customer visits and artifact and collateral creation.

Education and work experience 
• Bachelor’s degree in Computer Science, Information Technology, or a related technical field. Advanced degrees or relevant certifications are a plus.
• Experience in technical, cloud-based software sales, development of security concepts and IT integration requirements for medical or dental industry in an enterprise setting.
• Experience with mapping out and executing complex end-to-end software implementation projects.
• Experience in practice operations, workflow management and data-based business intelligence highly preferred.
• General knowledge about healthcare standards like IHE, DICOM, HL7, FHIR as well as cloud- and SaaS-related institutional requirements.
• Strong quality awareness and commitment in achieving daily actions.
• Experienced in working in a matrix organization and working in a global set up.
• Strong service skills and customer focus.
• Strong capabilities in English (speaking and writing), further languages a plus.

Personal Attributes
• Energetic, straightforward, and performance-driven personality
• Entrepreneurial spirit, commercial and execution abilities
• Provide high quality visual representations of achieved results
• Resilient – able to adapt and perform in changing customer and organizational environments, combined with a can-do attitude
• Strong interpersonal capabilities and negotiation talent
• High level of integrity and commitment
• Solid analytical skills
• Comfort in working with a dynamic and global business environment
• Willingness to travel of around 30% (UK and US)
 

Equal Opportunity and Affirmative Action Employer (US applicants only)
Straumann Group is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national origin, age, veteran status, or disability unrelated to job requirements. Straumann Group will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, Straumann Group has developed and maintains an affirmative action program and plan.

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