Our clients who provide relocation services worldwide, are looking to appoint a Global Relocation Executive for their Head Office in Hertfordshire.
Reporting to the Global Relocation Manager, you will be responsible for managing Relocation and DSP services on behalf of both corporate and private clients. Candidates must have previous experience from a Relocations / Global Mobility background.
On a typical day, as Global Relocation Executive, you will be working alongside colleagues and liaising with customers, suppliers and subcontractors, managing international and domestic relocations.
Global Relocation Executive duties include:
Manage customer service and quality standards, ensuring internal departments, agents and vendors are meeting customer expectation
Liaising with clients/assignees to determine the relocation requirements
Liaising with vendors to authorise/initiate relocation services and manage processes going forward
Following up quotations with corporate and private clients
Processing documentation to ensure service delivery
Arranging temporary accommodation, taxi pickups/drop offs
Managing other relocation services such as home search, school search, settling in, orientation, furniture rental
Managing assignee expenses, update client trackers/portals on a regular basis and as required
Expense and tenancy management
Reviewing and negotiating leases and dilapidations
Completing weekly, bi-weekly, monthly reports
Produce invoices to private and corporate clients and liaising with internal Accounts department to ensure payment is received within agreed terms
Assist with RFPs, client presentations, participate in client meetings
Reporting risks and providing instruction to employees and subcontractors
Ensuring all operations under your direct control strictly adhere to company OH&S and Environmental policies at all times and reporting any incidents in relation to OH&S or environmental policy to senior management
The successful Global Relocation Executive will have at least 1 years' experience working within a similar role within the Removals / Relocation industries. In return you will be offered up to £38,000 in line with skills / experience.
We are keen to speak with self-motivated candidates who have excellent communication and strong customer service skills.
