Global Banking & Markets - SMM Futures Production Support Engineer – Associate - London

What We Do

At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.

Engineering is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change, and thrive in a fast-paced global environment. Want to push the limit of digital possibilities? Start here.

Fixed Income, Currency, and Commodities (FICC) Engineering plays a key role in the firm’s ability to provide liquidity and execution services for institutional clients around the world, two important revenue drivers for the firm. In FICC Engineering we use both open source industry standard and internal proprietary technologies to build cutting edge platforms for pricing, execution, and control over each of these millions of transactions.

Who We Look For

The FICC Systematic Market Making (SMM) business consolidates and expands the firm’s electronic market making and algorithmic trade execution. As part of the SMM Engineering team, SMM Production Engineering partners with SMM Trading to develop and support the pricing and execution services for the firm and its clients. The team consists of application developers and technical support specialists primarily focused on site reliability engineering, including driving automation, improving real-time monitoring, developing metrics to track performance, and managing the release and deployment lifecycle.

This role places you at the heart of our electronic business. Technical support specialists help support the day-to-day operations of the electronic trading systems and the trading desk. The team is expected to interact closely with Trading & Sales business users. As part of a global support team you will provide operational and technical assistance for SMM applications and infrastructure, both for external clients and internal business users. In addition, you will oversee every component of the production system to identify and resolve production problems as well as assess risk of systems changes and consult on system supportability improvements.

Job Summary

Operational risk management of a complex, fast-moving, multi-asset eDealing business

Partnering with software and infrastructure owners to solve software and hardware issues

Significant business interaction across FICC front office

Incident and crisis management

Participation in system design consulting, platform management and capacity planning

Basic Qualifications  

3 years of more of relevant work experience

Excellent analytical skills

Solid communication and interpersonal skills

Ability to multi-task and prioritise tasks effectively

Ability to quickly understand new systems and technologies

Working knowledge of Linux operating system 

Preferred Qualification

Previous experience of supporting electronic trading environments

Knowledge of financial markets

FIX protocol knowledge

Understanding of key networking concepts

ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at /careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process.