Overview
Join the ’s largest independent property services group as a Regional Quality Manager, where no two days are the same!
Benefits of being a Regional Quality Manager
Basic Salary of £36,500 Per year
Additional 10% bonus is achievable
£400 Car Allowance, or a Company Car from your first day
Career progression opportunities
Home based role (working in a face-to-face setting as and when required)
What is the purpose of the role?
The job holder is responsible for providing efficient, comprehensive compliance support to various regions within Just Mortgages.
The job provides support for the business through delivery of key compliance activities to mitigate risks to our business, ensure excellent customer outcomes and meet our regulatory and Network requirements.
The main responsibilities of a Regional Quality Manager
Responsible for the delivery of a prescribed internal audit programme within Just Mortgages to ensure regulatory compliance and excellent customer outcomes
Ad hoc auditing for specific risk areas, when required
Responsible for annual competency assessments, to ensure Openwork and Just Mortgages standards are being met
To have oversight of sales quality within the area and provide on-going support and coaching in relation to sales quality to ensure minimum standards are met
Regular attendance at team meetings to provide updates and training on compliance issues
Provide regular reports and management information to senior management
Responsible for production of monthly KPIs to highlight any areas of regulatory risk within the team
Provide cover for supervisors within the team in case of holidays or illness
Provide proactive compliance support and coaching as necessary within the team
Essential skills and competencies of a Regional Quality Manager
Full CeMap qualification, or equivalent
Previous supervisory / management experience essential
Previous sales experience essential
Previous experience of fraud investigation desirable
Excellent communication skills
Excellent organisational skills and attention to detail
IT literate – Excel, Word, and bespoke FS systems
The Finer Details
We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
Full UK Driving Licence
Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
We will need evidence of your right to work in the UK, in the form of:
Passport/Birth Certificate
We will also need
Proof of Address
National Insurance
Drivers Licence Check
