Job Details
Who we are:
PolyAI builds enterprise voice assistants that carry on natural conversations with customers to solve their problems. Our voice assistants understand customers, regardless of what they say or how they say it. We serve enterprises where customer conversation is an important part of doing business. Our customers include some of the leading names in banking, hospitality, insurance, retail, and telecommunications.
Our enterprise clients deploy PolyAI voice assistants to cut down on wait times and free up live staff to focus on calls requiring empathy and judgment. As a result, our enterprise clients see improved customer satisfaction, employee retention and operational efficiency.
What does the role entail:
Accounts Receivable
- Assisting with the preparation of raising customer invoices
- Credit control for the group, working closely with our customers to facilitate timely payment of invoices
- Sending monthly customer statements
- Dealing with questions from customers regarding their account
Accounts Payable
- Processing employee expense claims
- Assisting suppliers in registering to our supplier payments portal
- Managing payment runs and processing payments through our supplier payments portal and bank accounts within the group
- Dealing with correspondence from suppliers in regards to payment of their invoices
Bookkeeping
- Bank reconciliations for multiple accounts across the group in various currencies
- Posting supplier invoices to the General Ledger on a weekly basis
- Assisting with the monthly group management accounts, including Balance Sheet reconciliations
Finance inbox
- Respond to ad hoc queries from other internal stakeholders within the group
- Completing supplier questionnaires
Credit cards
- Reconciliation of credit card statements
- Ensuring Financial Records remain compliant with each transaction having a corresponding receipt
- Cost analysis of credit card spend
Other
- Supporting the Finance Team with Ad-Hoc duties
- Continually improve policies and processes and help implement supporting tools when necessary to increase the efficiency of the Finance Department
- Assisting with compliance reporting
Requirements
- Ideally based in London or close proximity
- Strong attention to detail
- Working to tight deadlines
- Professional attitude
- Excellent attention to detail and accuracy in data entry
- Ability to prioritise tasks and meet deadlines
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- You enjoy working in collaborative environment, but you're also capable of taking initiative and working independently
- Good understanding of Excel/ Google Sheets
Benefits
Participation in the company’s employee share options plan
25 days holiday, plus bank holidays
Flexible working from home policy plus a one-off WFH allowance when you join
Work from outside of the UK for up to 6 months each year
Enhanced parental leave
Yearly learning budget
Bike2Work scheme
Annual learning and development allowance
One-off WFH allowance when you join
Company-funded fertility and family-forming programmes
Menopause care programme with Maven
Private healthcare and dental cover, discounts on gym members and relaxation apps, and access to a range of mental health programs
Equal Opportunity Statement:
PolyAI is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.
