Job Details
Field Service Engineer
Field Service Engineer
Job Type: Permanent
Post Code: NN1 2BA
Location: Home Based – Northampton, Birmingham, Warwick, Coventry, Luton, Oxford, Milton Keynes
Salary: £35,000 to £47,500 Car Benefits
Start Date: ASAP
Candidates can live anywhere within the territory.
Sector: PLC Controlled Manufacturing Capital Equipment. CNC Machines.
Main objectives are to install and maintain high-tech manufacturing equipment ( CAD / CAM hardware & software) at customer sites across the Midlands and Southern England. Occasional trips further afield across the UK and Ireland may be required from time to time.
Duties and Responsibilities:
* Represent the company in a positive & professional manner at all times
* Install CAD/CAM equipment
* Upgrade CAD/CAM software
* Provide preventive & corrective maintenance
* Provide technical diagnostics & troubleshooting to electro-mechanical systems
* Provide technical diagnostics & troubleshooting capabilities on PC’s, including windows operating systems & PC hardware
* Provide basic training to customer operatives
Education and/or Experience:
Minimum BTEC National Certificate or ONC (or equivalent) in Mechanical Engineering with good electrical, electronics and IT knowledge
5 years experience as a Field Service Engineer or in Customer Service Department in a high-tech sector
Skills Required
* Good mechanical engineering, electrical engineering and electronic knowledge
* Knowledge of CAD/CAM equipment, automation and robotics systems
* CAD/CAM software knowledge
* Good IT & software knowledge on all windows platforms
* Strong communication and Customer Service skills
* Sound ability to effectively troubleshoot and diagnose mechanical, electronic and electrical systems
* Skills to install & rebuild windows software & troubleshoot software & PC faults
* Customer oriented with a willingness to maximise customer satisfaction
The role will suit individuals currently working as a Field Service Engineer – Machinery, Field Service Engineer – Manufacturing Equipment, CNC Operator, Mechanical Engineer and be living within a commutable distance of Luton, Northampton, Birmingham, Warwick, Coventry, Luton, Oxford, Milton Keynes, Banbury or be willing to relocate.
