ER Services Advisor (FTC through to March 2025)

Company Description

Looking for an opportunity within a business that offer a genuine ‘people first’ culture?

Here at Chubb Fire & Security we are looking for an ER Services Advisor  to to join our high performing shared services team based in Blackburn (BB1 2PR) on an  8-month fixed term contract running through to the end of March 2025

About Us, Our Culture & What We Can Offer You

Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things!

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

SALARY: up to £35,000 per annum

25 days holiday, plus bank holidays

Free Onsite Parking

Cycle to Work Scheme

Employee Referral Scheme (£1000)

Company Pension Scheme

Life Assurance (4 x Basic Salary)

Employee Scholarship Scheme

A Central Benefits Platform offering a wide variety discounts

Health & Wellbeing Resources

Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

Job Description

What you'll be doing as ER Services Advisor:

The main goal of this role is to provide professional and accurate Employee Relations advice to the business

Duties will include:

Receive and action telephone enquiries from the business

Provide specialist support and advice in relation to employee relations matters to line managers and employees

Attend meetings with managers across the business

Provide support on projects within the HR department

Administration of HR processes and procedures.

Ensure completion of cases within KPI timescales.

Manage and maintain accurate employee records and files

WORKING HOURS: Monday – Friday | Rota 9am - 5pm then 8am - 4pm | Hybrid working |

During your first two weeks you will be fully office based, after this you will be working from home on Mondays, Thursdays and Fridays

Qualifications

What We Would Like You To Bring

Prior experience in a generalist HR role with exposure to ER related matters

Strong knowledge of UK employment law

HR Shared Service Centre experience would be an advantage

Strong customer service skills and excellent stakeholder management

Experience of working to set procedures and in a logical manner

The ability to work towards tight deadlines with high volumes and conflicting demands

Strong interpersonal skills and team player

Good organisational skills with ability to multitask

Knowledge of Microsoft suite including Excel, Word, Outlook, etc.

If this sounds like you, apply today and send us your application!