Job Description
Based in South Belfast, our client operates in the construction sector and is currently seeking a Dispatch Officer to join their Transport team.
This is a customer focussed role – the successful Dispatch Officer will liaise with customers, transport, sales and operations personnel to ensure efficient dispatch of goods to customers.
Responsibilities:
Carry out all despatch duties in an efficient and effective manner. Ensure correct business procedures are strictly adhered to
Deal with customers in a helpful and courteous manner whilst maintaining high levels of professionalism at all times
Schedule deliveries to maximise efficiency of loads
Review allocation of loads to ensure planned as per customer schedule
Coordinating customer deliveries with the relevant customer and Internal Sales
Keep the dispatch office tidy and secure
Record and pass on customer sales enquiries to the appropriate department
Record customers complaints and pass on to relevant manager to deal with effectively
Be proactive in seeking service improvement opportunities
Criteria:
Previous dispatch / logistics experience OR strong administrative experience with a willingness to learn
Proficient in MS Office with a good working knowledge of MS Excel and Word
Valid driving licence.
Salary on offer is in the region of £25k depending upon experience. The role comes with an excellent benefits package including life insurance, healthcare cash scheme and pension.
