Director - Creative Excellence

Role overview 

Following several years of strong growth, the Ipsos Creative Excellence team have ambitious targets for the future. The Creative Excellence Director will play a key role in helping us meet these targets – by ensuring we continue to deliver exceptional work on existing accounts, delighting and winning repeat business, as well as expanding our ever-growing client base.

We currently work with an envious list of the world’s leading brands, across a wide variety of sectors (including Entertainment, Technology, FMCG, Travel, Finance, Fashion and Retail).

Our work spans the whole creative development cycle, from early-stage campaign development to pre-testing and post campaign evaluation studies.

What will I be doing? 

You will be joining a team with strong momentum – we have doubled in size over recent years. However, our recent success is just the tip of the iceberg – this is an exciting time to join us! 

Sitting alongside eight other Directors within the Creative Excellence team, your role will involve retaining and growing one of our biggest accounts, as well as bringing new clients into the fold.

While your main focus will be working on in-market campaign evaluation, you will also lead projects and accounts that will cover each and any stage of the creative cycle (early-stage big idea development, pre-testing, post-launch evaluation .

RETAIN AND GROW

Our growth has been built on a philosophy of delighting clients and winning repeat business. This role will sit on one of our biggest accounts, one on which more than half the team work in one form or another. Your role will involve:

Nurturing strong client relationships – building strong trusted advisor relationships with the Insight team and their stakeholders (Brand Managers, Media Managers and partner agencies).

Leading on business as usual – overseeing the day-to-day, managing account finances, proactively future-proofing the account and embedding programme efficiencies.

Managing a strong account team – ensuring everyone knows their roles and what is expected from them, identifying any pain points and implementing potential improvements, ensuring clear progression and learning opportunities for everyone on the account.

WIN

Delivering on our existing accounts is the foundation upon which our growth has been built. However, to meet our growth targets we also need to continue building our client base. As such there is an expectation you will…

Leverage existing contacts and industry / sector profile to hunt down new business opportunities.

Pick up and lead on incoming RFPs from potential new clients.

Build relationships with other Ipsos UK Service Lines to identify potential cross sell opportunities. 

What do I need to bring with me?

You will be an experienced Research Director with a proven background in campaign evaluation and ad pre-testing.

You’ll be passionate about advertising and communications – at the very least you will be Brand & Comms literate but ideally you will be an expert in the field. You’ll know what you are talking about when it comes to “what makes a great ad” and “what makes a great brand”.

Ideally, you'll also bring experience of international / multi-country programmes / projects.

You’ll have a proven record of creating & growing strong client relationships - you’ll be leading client conversations & relationships, as well as developing new business.

You’ll have an ability to drive commercial success, deliver with impact and maintain the highest professional standards.

You’ll have a passion for leading & inspiring people.

You’ll also have a positive demeanor, be easy to engage with and be available for others.

And you’ll be trustworthy, open & honest.

What is in it for me?

Ipsos UK offer an attractive basic salary and a rewards package including 25 days annual leave, a pension scheme and a great range of flexible benefits to suit your personal needs. For roles at Research Manager level and above we also offer private healthcare.

In addition to this we have a fantastic Learning & Development offer delivered through a mix of face to face, online or on-demand; you can read more by clicking here.
We realise you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application. 

Ipsos is committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We also recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients.