Device Management Engineer
Join our client's fast-growing business as a Device Management Engineer. You'll manage and administer over 12,000 devices, handling escalated incidents, software deployments, and day-to-day device administration.
Key Responsibilities:
Incident Management: Resolve device-related incidents escalated by the IT Service Desk.
Device Administration: Manage devices, including anti-virus, application deployment, and group policy.
OS Maintenance: Maintain and deploy operating system images.
Application Deployment: Package and deploy enterprise applications securely.
Service Promotion: Advocate for services like Office 365 and Adobe Creative Cloud.
On-site Support: Assist with device installations, including occasional travel.
Requirements:
Device Management Experience: Microsoft, Android, or Apple devices in an enterprise setting.
Technical Skills: Experience with Jamf, Soti, or SCCM/MECM, as well as mobile device management.
Application Packaging: Knowledge of packaging techniques and deployment methods.
Office 365: Experience supporting Office 365.
Networking: Understanding of DNS and DHCP.
Security Applications: Familiarity with enterprise anti-virus products.
Asset Management: Knowledge of asset management for hardware and software.
Skills:
Problem-Solving: Strong IT problem-solving skills.
Communication: Excellent verbal and written communication skills.
Organisation: Ability to prioritise and manage multiple tasks.
Pressure Handling: Work well under pressure.
Interpersonal: Relate to a broad spectrum of individuals.
ITIL Experience: Understanding of ITIL processes.
Benefits:
Training and Development budgets
Flexible working
Discount Card with various shops
Ready for a new challenge? Apply now to join a supportive and innovative team!
Device Management Engineer
