Dental Treatment Coordinator

Job Description

Are you passionate about providing exceptional patient care? Do you thrive in a dynamic, multi-specialist dental practice environment? Join our team as  Treatment Coordinator  at  City Bridge Dental  in  Winchester.

Full time hours

Mondays 8:00 - 13:00, Tuesday -Thursday 8:00 - 17:00, Friday 8:00 -16: 00

City Bridge Dental is a leading private dental multi-specialist practice located in the heart of Winchester. We are committed to delivering personalised, high-quality dental services to our valued patients. With a team of skilled specialists and a focus on advanced technology, we strive to create positive experiences and lasting smiles.

Position Overview:

We are seeking a dedicated and compassionate Patient Care Coordinator to join our team. As a Treatment Coordinator, you will be the first point of contact for our referred patients, providing outstanding customer service and support throughout their dental journey. You will play a pivotal role in ensuring a seamless experience from appointment scheduling to treatment coordination.

Responsibilities:

 • Schedule appointments and manage the appointment calendar efficiently

 • Communicate with patients regarding treatment plans and financial arrangements

 • Coordinate referrals to specialist providers as needed

 • Develop relationships with local dentist to build incoming referrals

 • Address patient inquiries and concerns promptly and professionally

 • Maintain accurate patient records and update information as necessary

 • Collaborate with clinical staff to optimise patient care and satisfaction

 • Assist with administrative tasks to support the smooth operation of the practice

Requirements:

 • Excellent communication and interpersonal skills

 • Strong organizational abilities and attention to detail

 • Proficiency in dental software systems ( SOE) is desirable

 • Ability to multitask and work effectively in a fast-paced environment

 • Compassionate demeaner and a genuine desire to help others 

What’s in it for you?

Practice bonus scheme  - our colleagues are key to Portman’s success, so you’ll be entitled to a bonus based on your practice’s performance

Special days  - in addition to your holiday allowance and bank holidays, you are also able to take special days off for occasions such as your birthday, getting married, moving house and more

Opportunity to buy up to an additional 3 annual leave days per year 

Enhanced maternity and paternity leave

Paid company sick pay

Life assurance contributory pension scheme

Employee Referral Scheme – earn up to £3,000 per referral

Employee Assistance Programme - 24/7, 365 days a year confidential helpline and counselling service providing help and advice on a range of issues

Cycle to work scheme

Benefits platform with access to discounted shopping, cinema, travel, and much more

If you would like to find out more about joining Portman as a  Treatment Coordaintor , please feel free to review our website for more information or check out our excellent colleague reviews on Indeed and Glassdoor. Alternatively, you are welcome to share this opportunity with your friends and professional network.

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Additional Information

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.