Job Details
At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role.
The Opportunity:
Join Our Customer Support Centre as a Customer Support Representative/Spare Parts Interpreter:
This role at the Customer Support Centre offers a prime opportunity to contribute significantly to our internal and external customers' needs. You will be the key point of contact for queries related to parts interpretation, quotes, sales orders, and deliveries. In addition, your responsibilities encompass:
Delivering precise and timely parts interpretation by analysing parts manuals and other resources to ensure accurate parts supply
Providing customers with reliable estimates of lead time and costs, harnessing Komatsu's inventory, and parts pricing systems
Championing our company and its products by maintaining a positive outlook, adhering to quality assurance procedures, promptly identifying issues, and proposing effective solutions
Proactively engaging with customers to enhance sales, while offering tailored solutions that demonstrate your commitment to exceptional service
Elevating the customer experience by delivering outstanding service that leaves a positive impact
Role Located: Welshpool
Komatsu benefits:
What we are looking for:
Ready to get started? Simply hit the apply now button!
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.