Skills Provision is seeking a Customer Support Manager for a successful company in the UK.
We advise those interested to apply as soon as possible.
Salary & Benefits
Attractive Salary of £30,000-£50,000 p/a
Extensive Benefits package available
The Role
Scheduling training times and dates with the end customer
Managing customer issues related to both technical and project matters.
Assisting with the installation and commissioning of Base Station Controllers
Assisting with the installation and commissioning
Performing acceptance testing on-site with the customer
Producing post-installation site reports
Advising customers on IP and RF network configuration options
Work with various stakeholders inside and outside the business
Requirements
Previous experience in a similar role
High level of presentation and documentation skills
Excellent communication skills
Comprehensive understanding of principles and protocols
Detailed understanding of networking principles
System administration level knowledge
Ability to work independently and under pressure from demanding customers
A methodical approach to carrying out procedures and recording the results
Skills Provision is an ethical international recruitment agency, as such our adverts do not discriminate with regards to age, race, gender, colour, creed, religion, sexual orientation, disability, and nationality.
