Job Details
Your newpany
A fun, thriving and growing travelpany in Central Chester is looking for the support of 4 customer service agents over the summer months to help with a rise in workload! Huge on culture and growing skills, my client is an award-winning employer that would benefit from someone looking for a role that will help them expand or develop their customer service knowledge and experience.
Your new role
Working in the customer service team, you will be responsible for taking inbound calls from customers calling with regard to property queries. You will have access to a knowledge base of responses and have a clearly defined training schedule in your first week to set you up for success! You will be office based in Central Chester throughout the course of your role, which will start 1st July for an 8-week period.
What you'll need to succeed
You will be skilled at providing excellent customer service with a smile. The ability to answer high-volume calls whilst maintaining a calm and professional phone manner is essential to this role. You will have bounds of enthusiasm and thrive in a fun and inclusive environment, with a passion for people and delivering customer satisfaction. Whilst experience in a similar role is not essential, you must be able to demonstrate a high level of written and verbal English to excel in this post. You will be available for the duration of the contract, which is 1st July-24th August, therefore we cannot amodate any holidays throughout. 1–2 days can be reviewed as an exception, but 1 week + is not viable.
What you'll get in return
Working with this local employer of choice, you will have access to incredible benefits and amenities! Games rooms, Friday drinks delivered to your desk, ad hoc treats throughout the summer and an hourly rate of £ You will be in an incredible central location! You will work every other Saturday, 9–5:30, but traditionally you will work Monday–Friday, 9-5:30pm.
