Customer Service Advisor - Legal

Opportunity to work for a leading Legal firm

Excellent benefits

About Our Client

Our client is one of the North Wests leading Legal practices, specialising in Personal Injury, Defamation, Clinical Negligence and Professional Negligence, based in Liverpool. They are currently going through a period of growth and are looking for Customer Service Advisors to join their first response team. Our client offers great career progression, competitive salary and excellent benefits.

Job Description

Duties of the Customer Service Advisor will be:

Handling and managing high volumes of calls from Clients and Customers

Provide excellent Customer Service

Liaising with internal departments and clients

Obtain clients details, checking eligibility or a claim

Carrying our full identification checks

The Successful Applicant

The successful candidate will have the below skills:

Ability to work in a fast-paced environment

Strong written and verbal communication skills

Focus on consistently achieving targets

Strong problem-solving skills

IT proficiency and a good eye for detail

What's on Offer

Entry-level role in a well-established business, also offer an internal recruitment program, meaning many new options for progression within any sector in law. As well as this they offer fantastic on-site facilities including:

Local Cafe with in-house discount 20%

an on-site gym with mental well-being facilities