Job Details
Responsibilities
As a Customer Relations Manager, you’ll work closely with the Home Manager to create personalised marketing plans that connect with potential residents and their families and those in social care. Ultimately, your marketing skills will drive occupancy in our Homes. And from organising and creating external events to preparing and delivering marketing materials and social content, you’ll demonstrate and amplify the benefits of Caring Homes so that more people see us as the future home of choice.
About the role
In this role, you will represent our collective pride in the genuine care we deliver. And whilst it’s not a hard sell to tell people about our commitment to person-centred care, it’s a hugely competitive landscape that your preparation and plans will help us stand out in. Your B2B and B2C experience will start the process of forging strong relationships with individuals, organisations and social care experts. And your regular contact with those key stakeholders will translate into more residents feeling the benefit of our dedication to care excellence.
Ideal candidate
In this role you’ll bring all your marketing knowledge and skills to life for a wide-ranging audience. You may have current experience in a role such as Sales Consultant, Sales Executive, Sales Account Manager, Dual Site Sales Manager.
You’ll help the team you work with understand the size of the challenge and how careful and precise planning gives more chance of success. You’ll create strategies that help your home connect with your local audiences in the way that best suits them. You’ll need calendar planning skills and content management appreciation to build a sustained approach to telling our story. And you’ll drive the development of strong relationships through data and insight.
Package
Exceptional benefits package
