Role description
This is a wonderful opportunity to join; one of the few global family businesses that is internationally renowned with an impeccable reputation, where opportunities are local & worldwide.
Purpose
The purpose of our customer care advisors is to work a part of a team, supporting our sales team, engaging with customers via inbound calls and email, creating quotes, sales orders and customer enquiries, all with the aim of delighting our customers.
This is a great place to start your career with Habasit, with full career development plans to help you reach your full potential
Your main challenges
Engaging with customer via inbound calls and emails
Generating quotes
Processing sales orders
Responding to customer queries
Working with stakeholders to ensure customer satisfaction
Supporting our sales team
What we look for
Experience working within a customer care/service team
Ability to learn new products
Experience of SAP would be nice
Proficient in microsoft, and CRM software
Good english and maths
An outstanding communicator both verbally and written
Excellent telephone manner
Accuracy, pace & attention to detail
Willingness to learn
What we offer
£24,000 pa (40 hours per week – Monday – Friday – core hours 8am – 5pm
Flexible/Hybrid working on completion of training
27 days holiday + bank holidays
Free on site parking
Life Insurance
EAP
Annual Bonus
Genorous refer a friend scheme
Cycle to work
Company sick pay with service
Training & Progression
Job Types: Full-time, Permanent
Pay: From £24,000.00 per year
Benefits:
Casual dress
Company pension
Cycle to work scheme
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme
Sick pay
Work from home
Schedule:
8 hour shift
Day shift
Monday to Friday
No weekends
Supplemental pay types:
Yearly bonus
Application question(s):
Located near Elland
Education:
A-Level or equivalent (preferred)
Experience:
Customer service: 1 year (required)
Work authorisation:
United Kingdom (required)