Contact Centre Operator

Your newpanyWith sustainability and environmental protection being one of societies' leading concerns at the moment, your newpany's purpose is to protect and improve Scotland’s stunning environment, supporting health and wellbeing, and enabling sustainable economic growth. If you have a passion for this nationally important issue and are looking for a new challenge, this role will enable you to be a part of an organisation that is on the front line of tackling global climate and nature emergencies.Your new roleJoining the team as a Contact Centre Operative, you will be at the forefront of public sector reform and digital customer service transformation, you’ll help drive and support a team through a period of significant change.We are looking for an experience Call Handler/ Contact Centre Operative looking for their next temporary opportunity within the Public Sector. You’ll work with a cross-agency team as together you reset and reform a small and long-established team. What you'll need to succeed

Customer Service and Call Handling experience

Data Inputting & Word Processing

Excellentmunication skills

Political impartiality, independence, and personal integrity with a genuine desire to do the right thing.

What you'll get in return
In addition to apetitive hourly rate, you will be paid weekly through an efficient online timesheet process and will also receive expert advice from a Hays consultant providing support and guidance throughout the duration of your contract. This is an excellent opportunity to utilise your skills and gain hands on experience in a large and busy working environment. You will receive bespoke in-house training and will be closely guided to your success.