Community Receptionist/Admin Support Officer

Job summary

We are currently recruiting for a receptionist to join our growing community admin team. We have free onsite parking or street parking close by.

You will be joining a friendly, established team where training and support will be provided.

The current vacancy is for Amelia Nutt Clinic but you will be required to cover Knowle Clinic depending on service needs .

Amelia Nutt BS13 8QA (Base location)

Knowle Clinic BS4 2UH

Monday, Thursday and Friday 8:30-17:00 with 1 hour for lunch

Main duties of the job

Our receptionists provide support to patients and the wider Sirona Services across our patch. You will be the first point of contact for patients and visiting staff, so you must ensure that staff and guests receive a professional welcome. This role also involves providing clerical and administrative support, maintaining high standards within the working environment and providing day to day support with the running and functioning of the building.

Main duties include:

Providing a comprehensive reception service for the building (answering calls, greeting visitors, distributing post etc)

Provide support for checking in Sirona patients

Point of contact for facilities issues, liaising with building security to report faults, and completing weekly building checks

Dealing with all queries, either via telephone or face to face, promptly and efficiently to ensure that an accurate and quality service is provided

Sending letters by email / post

To support teams with administration support

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make arealdifference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits we offer.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities forallour colleagues and apprentices.

Interested? View our benefits leaflet which you can find as an attachment on this vacancy.

Job description

Job responsibilities

Please see full job description and person specification attached for a full list of responsibilities and requirements for this position.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants

Person Specification

Qualifications

Essential

GCSE or equivalent in English and Maths

Relevant knowledge and experience or NVQ Level 2 in business administration

Essential and Desirable

Essential

Experience in Customer/client interaction

Good level of IT literacy

Desirable

Familiar in the use of Microsoft Packages (Word, Excel, Access) and Outlook Emails

Experience of working in an office environment dealing with correspondence, filing, photocopying and routine administrative work

Good interpersonal and communication skills with the ability to liaise confidently and professionally face to face and over the telephone with a variety of people