Job Details
Job summary
We are looking for people totake on Community Health and Wellbeing Worker roles within Wood Farm. You will be based at Hedena Health, a GP practice inHeadington, but will work across our OX3+ Primary Care Network.
As a CHWW, you will be in apatient-facing role engaging with members of the Wood Farm community toidentify ways to improve the health and wellbeing of the young, old and theirfamilies, connecting them to access appropriate support and community resources.This role bridges health and social services and the community. CHWW arepassionate role models who will provide advice and signposting to everyonewithin their communities, enabling them to make positive choices around healthand well-being. Youll meet people face to face, helping them to find localhealth services, offering to help them make appointments or signpost them tolocal services to support their needs.
Alongside participating inevaluation activities within a project team, you will play a significant rolein increasing health promotion and wellbeing, through a range of activitiesincluding: Outreach assessments, Signposting, Education, Group/Community events.
Dont worry about having previousNHS experience, full training will be provided, as you help us to deliversupport to the local communities in Wood Farm.
Kindly note: It is a fixed term contract until end of March 2025.
Main duties of the job
Monthly household visits within a defined geographical area to assess the health and social needs of everyone within a household, adopting a proactive and holistic approach when supporting the local community.
CHWW will:
To work collaboratively with colleagues across health, social care and the third sector to provide patient-centred, integrated care.
Develop supportive relationships with local VCSE organisations, community groups and statutory services, to make timely, appropriate, and supported referrals for the person being introduced.
About us
Join a team that has successfully managed public health initiatives, fostered collaborations with neighbouring practices and actively participated in the Covid Vaccination programme, making a tangible difference in the lives of our patients. Our workplace culture places a strong emphasis on staff well-being, offering team building activities like Annual Away Days, exciting staff outings (including a boat trip this summer), and legendary summer and Christmas parties. We also have a Hedena running club for all those interested!
Located in the heart of Oxford next to a beautiful park, our office boasts free on-site staff parking, a sunny Quad for morning coffees, and regular deliveries of fresh fruit and homemade treats, enhancing the overall work environment.
Don't miss the chance to be part of a team that values your contribution. Apply today and discover a fulfilling career with a competitive compensation along with benefits such as additional leave, a company pension, free on-site parking, referral programs, and store discounts. We look forward to welcoming you to our innovative and friendly team at Hedena!
Job descriptionJob responsibilities
Key Duties & Responsibilities:
Monthly household visits (or more frequent if the household need requires it) within a defined geographical area (up to a maximum of 120 households) to assess the health and social needs of everyone within a household, adopting a proactive and holistic approach when supporting the local community.
Community Health Workers will:
To work collaboratively with colleagues across health, social care and the third sector to provide patient-centred, integrated care.
Develop supportive relationships with local VCSE organisations, community groups and statutory services, to make timely, appropriate, and supported referrals for the person being introduced.
Educational
Provide lifestyle advice such as smoking cessation, alcohol consumption, healthy diet, and physical exercise.
Provide up to date messaging, basic health education and give healthy lifestyle advice around breastfeeding, immunisation and screening following appropriate training.
Delivering health information using culturally appropriate terms and concepts
Deliver key messages on public health following appropriate training.
Understand issues and health inequalities that impact the local area.
To coach and motivate household members to identify their needs set goals and support them to implement their personalised health and care plan.
Clinical
To identify those eligible for childhood immunisations and adult health and cancer screening appointments and encourage the uptake of missed appointments.
Support chronic disease diagnosis & management through improved adherence to medication & early identification of signs & symptoms of chronic disease & its complications
To identify household determinants of ill health and health seeking behaviour and play an active role in resolving these through linkage into the health and social care system.
Navigational
Support households to navigate the health and social care system and access the appropriate services for their needs.
Signpost and refer into to other existing community services.
Work closely with volunteers who will support the Community Health Worker role once fully identified.
Support
Develop meaningful relationships with the local community.
Offer informal counselling & empathetic listening and follow-up as needed with household members.
Adopt health coaching & motivational approaches including, problem solving & goal setting.
Helping people understand their health condition(s) and develop strategies to improve their health and wellbeing.
Record Keeping
Keep digital records that reflect household and community need and progress via secure tablet that will be linked to the clinical system used by the Practices.
Compliment GP records with the collected community outreach data
Contribute your work and findings to the local GP and multidisciplinary Community team.
Collect, collate, and share information about each visit with relevant partners in compliance with legislation.
To identify risk factors and categorise household members into appropriate risk banding.
Engagement
Engage with the community to ensure health services are satisfactory and appropriate in their design and delivery.
Facilitate networks within communities to strengthen sources of informal support.
Identify and advocate for the needs of individuals and the community by liaising between the health service and community.
Identify local community assets and promote a community-based prevention.
Set up/support community events, help household members complete applications and other paperwork, and complete checks on individuals with specific health conditions.
Provide support to local community groups and work with other health, social care, and voluntary sector providers to support household members health and well-being.
To facilitate groups of household members with group consultations to assist them to work with others to support their own goals.
Communication
Additional requirements in keeping with provided mandatory training.
Professionalism:The post holder must provide high quality interactions irrespective of race, gender, and ethnicity of the community member, whilst honouring the values of choice, inclusion, advocacy, and ethical practice.
Confidentiality:The post holder must maintain confidentiality, security, and integrity of information relating to people during the course of duty.
Data protection:The post holder must be aware of their obligations in respect of the Data Protection Act 2018.
Safety:The post holder must be aware of their role in safeguarding and promoting the welfare of children and adults. They must also be aware of their responsibility in respect of the councils and General Practice lone working policies.
Person SpecificationQualifications
Essential
Desirable
Experience
Essential
Desirable
Skills & Knowledge
Essential
Desirable