Ref: 609
Commercial Account Handler
Location: Stocksbridge, Sheffield
Salary: £25,000 to £45,000 per year depending on level of experience
Working pattern: Office Based, Full time 9am to 5pm, Mon-Fri
Benefits
25 days holiday + statutory entitlement
Additional leave given for Christmas shutdown
On site car parking
Retail discount card
The following discounts are given upon successful completion of probationary period (3 months)
Company pension scheme
Private Medical Insurance
Annual profit related bonus
Death In Service Benefit
Gym membership
Ongoing training and development – including fully funded professional qualifications.
Our client is an independent insurance broker, with a fresh outlook on insurance who are growing year upon year. Building relationships is what we do best and our clients love our no-nonsense approach to insurance and risk management.
As a member of their team your day will be varied: from dealing with existing clients and their daily needs to supporting the Directors with renewals and new business quotations, it’s fair to say no two days are the same! Your attention to detail and organisational skills will be first rate as will excellent communication skills and a proven record of providing exceptional customer service.
The daily routine
Assisting the Directors in managing a portfolio of commercial insurance clients across all industries.
Processing insurance policies, endorsements and renewals efficiently and in a timely manner.
Working with clients to ensure they have the right level of cover and promptly addressing any day-to-day issues that may arise.
Negotiating with underwriters to secure the best terms and preparing reports to ensure they have the best understanding of the business.
Support claims management both as an in-house claims handler and liaising with our external claims management team.
Producing high-level accurate documentation and maintaining records to regulatory standards.
Who we’re looking for
Solid understanding of commercial insurance products and terminology.
Excellent interpersonal and communication skills.
Attention to detail and accuracy in a fast-paced environment.
Proficiency in Acturis is ideal, but not essential.
Knowledge of the compliance and regulatory standards in insurance.
