Job Details
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Role: Club Manager
Location: Kensington
About Us
Holiday Inn London – Kensington High Street is one of Europe’s largest Holiday Inns, the hotel offers an ideal central London location, stylish modern accommodation and a world of culture and comfort for both leisure and business travellers. The hotel has 706 modern guest bedrooms 13 flexible meeting rooms, which can accommodate up to 300 delegates. Our Food & Beverage offering comprises of a spacious restaurant, Lounge Bar and Open Lobby café. Additionally, we offer a stunning private garden area plus a Health Club, Pool and Spa.
Job Overview
We are currently recruiting for an experienced Health Club Manager to join our team. Reporting to the General Manager, the Health Club Manager r will oversee the day to day running and strategic planning of the engineering operation, ensuring the delivery of service excellence and the highest levels of guest satisfaction. You will also oversee the implementation of an effective preventative maintenance programme, whilst managing the efficient maintenance of hotel equipment and facilities.
Role responsibilities include:
Responsible for the efficient running of the Health Club, ensuring a fun, safe and friendly environment for members and hotel guests.
Main duties and responsibilities:
• To ensure the Health Club is clean at all times and all records updated
• To implement all Health and Safety procedures and ensure all staff are following them
• To implement all cleaning rota’s as per normal operating practices
• To lifeguard the pool as and when required
• To carry out the Duty Manager role and shift patterns as per role
• To train all staff regarding “in house” induction
• Ensure COSHH is kept up to date and relevant training is performed for Health Club and Spa
• To cover Reception duties
• To perform tours and promote the facilities when required
• To work closely with the hotel Maintenance team for any maintenance / repair requirements
• To understand the Health Club and Spa system and assist on membership administration.
• Liaise with the Health Club Manager regarding targets and revenue
• To carry out and oversee pool and plant tests as required.
• To monitor and interact with all gym and Health Club users
• To write relevant programmes for gym users
• To assist with the organisation and running of exercise classes
Key requirements & qualifications:
You will be a positive, enthusiastic and resourceful individual with excellent IT, verbal and written communication skills, along with a proven ability to plan, prioritise, multi task and self manage, without constant supervision. Flexibility, adaptability and attention to detail are also key requirements of the role.
A plant room qualification is desirable.
What we offer:
·Competitive salary.
·Meals on duty.
·Company funded healthcare plan.
·Access to GP, Virtual Doctor, and Legal advice helplines.
·Access to Perkbox.
·Uniform and dry cleaning.
·Employee discounts across IHG hotels.
·Generous Refer a Friend incentive.
·Employee of the Month recognition initiative.
·28 days Annual Holidays (including Bank Holiday).
·Pension Scheme.
Candidate Profile:
- Charismatic and talented individuals with a genuine passion for food and beverage.
- Ability to lead and positively influence employees at all levels.
- A team player with excellent communication and interpersonal skills.
- Drive for success and desire to progress.
- Brimming with enthusiasm, can-do attitude and bags of personality.
- Strong work and personal ethic.
- Empathy towards customers and colleagues alike.
- Attention to details.
- Pride in what you do.
Key Requirements:
You will be a positive, enthusiastic and resourceful individual with excellent verbal and written communication skills and a proven ability to plan, prioritise, multi task and self manage, without constant supervision. Flexibility and adaptability to varied working hours are also vital to this role.
Previous Engineering management experience is essential.
You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.
This hotel is independently owned and operated by Kensington Close Hotel Limited.
