Cloakroom & Public Area Attendant

Position Overview

Join us as a Cloakroom & Public Area Attendant at Coworth Park Hotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Cloakroom Attendant you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

Our success is a result of our employees. We believe that everyone part of our team should share the rewards. For this position, here are just some of the benefits you will receive: 

Excellent salary + estate service charge 

Complimentary stays with breakfast included in all Dorchester Collection hotels 

50% off at bars and restaurants within all of our Dorchester Collection hotels

£1,000 Refer a friend bonus scheme; including £200 tax free on their first day

World class learning and development opportunities 

Social events throughout the year, including our annual winter ball

Free Meals on Duty

Exclusive Access to a discount platform featuring 1000’s of retailers

What you'll do

A day in the life of our Cloakroom & Public Area Attendants demands high levels of energy. They need consistency even though the days are never alike and creativity to tackle daily adventures. Listing all of the contributions that our Cloakroom & Public Area accomplish would be lengthy but the list below is essential to know.

Our Cloakroom & Public Area are responsible for caring for our Cloakroom & public areas during their day. This will include touching areas within housekeeping, you will conduct cleaning, maintenance and housekeeping delivery tasks, as well as exceeding guests’ expectations by providing discreet and personalised service.

Keeping the service and linen areas tidy and stocked.

Carry out deep cleaning / spring cleaning duties as directed by the Housekeeping Supervisor.

Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day. The purpose of the Clockroom & Public Area Attendants is to live their behaviours to continue to create our legacy.

Communication is what keeps our departments running perfectly. Our Housekeeping attendants must communicate with other departments and extended hotel team in order to ensure the alignment remains.

What you'll bring

All of our employees are ambassadors of our Vision, Values and culture. Our Housekeeping attendants do this with all they do.

We encourage the unique personalities and passions of our employees, working together; as a team, a hotel and Collection.

Our guests forge our legacy. Knowing and understanding them is our goal, valuing kindness over process.

In a fast-moving world, we remain consistent and relevant, requiring flexibility from everyone on the team.

English is the primary language used in our hotel. Our Housekeeping Attendants must feel comfortable communicating in this language.

Previous experience in a luxury 5* hotel is beneficial but not essential, full training will be provided.