Our client is a leading MedTech company, that provides minimally invasive medical devices across the globe. As a family-owned business, our client is committed to providing the best outcome for the patients and simpler and more effective options for the doctors.
Due to expanding their business, they are now looking for a Clinical Support Specialist in London, who will sell the vascular product portfolio by providing hands-on clinical support and training to physicians. The CSS will also act as a clinical expert within the vascular team.
Key responsibilities:
Develop an excellent knowledge of the product portfolio and other possible devices related to them.
Responsible for providing service to clinical customers and non-clinical customers.
Provide technical product training to both clinical customers and team on the use of company’s medical devices as required.
Provide Sales Manager, DPSM and Account Specialist with information on developments and trends within the product portfolio.
Provide market intelligence and other appropriate feedback to the division personnel promptly.
Seek and evaluate new product ideas, providing adequate information to the Sales Manager, and account manager and facilitating ongoing communication.
Assure that all new or updated product information is distributed to and understood by the customers and team.
Participation in relevant local and international exhibitions, meetings and lectures forwarding relevant information to the divisional team.
Provide written reports to the Sales Manager as appropriate.
To be considered for the role, the candidate must closely match the following criteria:
Relevant experience in clinical support desirable.
Knowledge of relevant clinical procedures desirable.
Ability to interpret clinical data.
Very good communication and inter-personal skills.
High level of self-motivation.
Good working knowledge of Microsoft® Office.
Language Skills – good written and verbal command of English and other relevant languages.
Proven problem-solving skills.
Excellent organisational skills.
Excellent Networking skills.
Excellent numeric skills.
Availability and willingness to travel extensively on Company business. Average weekly travel is 3 to 4 overnights per week.
Current driving licence.
Must live within South East London area
