Casual Bank Staff- Coventry

Job Title : Casual Bank Worker

Reports to: Management

Salary: £10.90 per hour

Hours of work: Zero Hour Contract

* Experience of Support Worker is Essential!

Key Responsibilities:

To adhere to quality standards required by St Basils

To work closely with the team managers / and team to ensure that the St Basils policies and procedures are carried out to a high standard.

To contribute towards the smooth working of the team by having a positive and supportive relationship with colleagues and others involved in the care of tenants.

To provide care and support of the highest standard at all times

To use own initiative where necessary when working with tenants and colleagues

To ensure tenant’s needs are met

To support tenants in their decision making

To work closely with manager regarding tenants personal finance affairs are met

To bring attention to the team manager any concerns relating to young people and their well being

To protect each tenant from any form of abuse

To assist young people to achieve their support plan goals by helping with life skills or other support needs.

To organise evening and weekend activities including resident meetings.

To assist young people to manage any crises, emergencies and difficulties that may occur out of hours.

To maintain accurate records.

Work as part of a team to assist in the preparation of accommodation for new residents, which may involve some cleaning duties.

To be involved in the induction of new staff, to supervise and support volunteers, trainees and students.

To take responsibility for safeguarding the welfare of young people

To accept and record any payments made by young people and ensure that they are processed in line with the organization’s policies and procedures.

Required to work anti-social hours including nights and weekends

QUALIFICATIONS

Maths & English GCSE Grade C or Above - Essential

NVQ 3 in Care, Advice and Guidance or other relevant subject - Desirable

ROLE EXPERIENCE

Experience of working with young people in the following settings: youth work, residential or social work, probation/criminal justice, community work, education and training, housing or support work. - Essential

KNOWLEDGE

Ability to use initiative - Essential

Knowledge of and Commitment to ./Anti-Discriminatory Practice - Essential

Flexible in approach to work - Essential

Understands the difference between friendship and support. - Essential

A basic understanding of welfare rights. - Essential

CAF Legal frameworks to work by - Essential

SKILLS

Legible Handwriting - Essential

Ability to communicate verbally & non-verbally - Essential

Ability to work in a Team - Essential

Computer literate including spreadsheet and database experience – preferably MS Office applications Able to use Microsoft Office Suite to write reports, send and receive emails, spreadsheets, databases, etc. - Essential

Able to plan and organise own work. - Essential

Able to make and maintain accurate records: both verbal and numerical. - Essential

Able to work at weekends / Evenings and Nights where necessary - Essential

Able to communicate effectively with a diverse range of people using appropriate media. - Essential

Able to assist young people with basic numerical calculations, . rent payments. - Essential

Able to create and maintain effective working relationships with partners and external agencies. - Essential

Able to act on own initiative.  - Essentia l

Able to follow written or spoken instructions, clarifying or challenging when necessary - Essential

Ability to relate to young people - Desirable

Ability to follow through decisions and monitor - Desirable 

MOTIVATION

Commitment to task. - Essential

Commitment to ideas of the organisation. - Essential

Self-Reliance. - Essential

Career Ambition. - Desirable

Stress tolerance - Desirable