Care Coordinator

We have an excellent opportunity for a part-time Welfare / Care Coordinator to join one of the largest and oldest Friendly Societies in the UK to cover North London and the surrounding areas. This role is remote working with occasional visits to the North London Branch and members in the District area.

About the organisation
Our client is one of the largest and oldest friendly societies in the UK and their aim is to improve the quality of life for their members through active social involvement, care support and a range of financial benefits and services to members.

About the role
In the role of Welfare / Care Coordinator, you will:

Be the main point of contact for members regarding any welfare and care matter.

Offer support directly, or with the help of volunteer Welfare Visitors

Provide high quality care and welfare support to older and/or vulnerable people

Carry out administrative tasks

Develop and maintain records

Submit reports

Comply with relevant care and welfare requirements

About you
To be successful for the role of Welfare / Care Coordinator you will have / be:

The skills enjoy meeting new people

Able to work alone, as well as being part of a team

Excellent interpersonal skills

Ability to work with sensitivity and patience with awide range of Members, who are from varied backgrounds and social circumstances

Strong organisational skills

Be able to work to deadlines without supervision

Demonstrable problem solving skills

Able to overcome challenges as they arise

Some experience of working in health, social care or an advice based setting would be desirable.

Some customer care knowledge, including some knowledge on how to access support from statutory and voluntary social care agencies

Knowledge of Microsoft Office, Internet and Email applications

Please note, this role is subject to a satisfactory Enhanced DBS Check.

About the Hours/Rate of Pay
The role of Welfare / Care Coordinator is a part-time position for 16 hours per week (this is a permanent role, following a satisfactory probation period). The rate of pay on offer is £17.00 per hour.