Care Coordinator
£27,000 per annum
Wimbledon Head Office Base
Monday to Friday ( full time, in person role )
What we offer:
25 days annual leave plus Bank Holidays
An extra day off to celebrate your birthday
Swap traditional UK Bank Holidays to support “your” cultural days
Support development through NVQ’s
Childcare vouchers
Social events
“Cycle to Work” scheme
Free high-quality induction and mandatory training
Free specialist clinical training for complex care, bespoke onsite and in-house development with continuous clinical support
Company pension scheme
Generous “Refer a Friend “ scheme
Blue Card membership giving discounts in many stores
Free confidential wellbeing and support telephone line
Support from mental health first aiders
Free help and support line
About HFH Healthcare:
At HFH Healthcare , we meet the growing need for complex care by providing specialist nurse-led services to adults and children in their own the homes, in and around London as well as the Southeast of the country . Working in partnership with the NHS continuing healthcare teams, our enhanced level of specialist clinical support enables individual clients to remain at home even when the level of health care required is highly complex. Our services are provided through local and specialty focused multi-disciplinary teams.
Role Details:
This is an exciting time to join our organisation following a period of internal review and improvements.
You will be responsible for supporting and managing a care portfolio of clients including regular touchpoints and client visits so communication and being confident in a client facing role is essential.
You will work closely with your clients and the supporting carers to ensure a stable team of carers is always rostered in and well in advance and ensure that all parties are” in the know” at all times.
As part of the ongoing support for your carers you will be accountable for conducting ongoing carer supervisions and annual appraisals for all carers who work for your clients.
You will be adept at problem solving and identifying issues arising to ensure that continuity of care for your clients is always maintained.
All tasks being delivered will need to be with a mindset of delivering the highest quality care and customer service excellence.
Due to having an On Call Care Coordinator team, this role does not have any on call responsibilities and it is not needed to cover shifts in the community.
