Business Analyst - ServiceNow

Business Analyst - ServiceNow - Operational Effectiveness | Outside IR35 | Manchester

Oliver James are currently partnered with a leading Consultancy to support their search in finding a Business Analyst with strong ServiceNow experience to join on a contract basis.The end-client is looking to enhance their service management capability using BMC automation tools.

They are looking for someone with the following experience:

Someone who has worked in Service Management - BMC Remedy, ServiceNow etc..

ITIL background - familiar with working practices, someone who knows about change management / problem management / incident management

Ideally understands Automation with AI (such as chat bot tools)

Strong experience with automating processes and operating models

Good working knowledge of ServiceNow modules such as ITSM

Exposure to working longer-term contracts, able to clearly demonstrate their achievements and tangible outcomes across their previous projects

This contract will be for an initial period of 3 months with the view to extend as this is a multi-year programme. Outside IR35 - Day rate up to £450 p/d.

The client are based in the centre of Manchester and will require this person to be on-site 2x days per week.

Please apply direct for further information.