Business Administration Apprentice

JOB DESCRIPTION

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine.

Start YOUR career with DHL today…

Hours: Monday to Friday, 08:30 - 17:00 (40 hours per week)

Location: DHL Aviation at East Midlands Airport

Grade: P

Department: IT Programmes

Expected Apprenticeship duration: 18 months

DHL is the most international company in the world with a global network in over 220 countries and territories across the globe, and a workforce exceeding 500,000 employees serving million customers worldwide. We pride ourselves on our inclusive and diverse workforce, as demonstrated through our initiatives such as DHL4All.

A diverse team of IT professionals at EMA Hub providing digital solutions, applications, infrastructure as well as first class support to end users across our Business. Our IT Programme team provides hardware and software to the UK H&G Business, full end to end lifecycle tracking of our assets as well as Project based support. Innovation and Digitalisation is at the forefront of our solutions and is key for this department.

As DHL continues to grow, we’ve an excellent variety of employee benefits available! These include:

Competitive salary, including unsociable hours shift allowance

Annual bonus up to 5% (depending on company performance)

Free onsite parking

My DHL Rewards (discount, saving, cash back at over 3000 retailers)

Pension Scheme with up to 6% company contribution

DHL Share Purchase Plan (after 3 months)

Private Medical Scheme (after 12 months)

Access to Occupational Health

Enhanced Maternity pay (after 12 months)

Cycle to Work scheme

CIS Induction – a week’s all expenses paid induction to our Company Values!

HealthyMinds – Employee Assistance Programme

Key responsibilities:

Update and maintain accurate information in the Configuration Management Database (CMDB)

Proactively validate CMDB data for completeness and quality, identifying areas for improvement

Generate and deliver reports and lists, providing valuable insights

Collaborate with the colleagues of the IT Services Team to enhance the Configuration and Asset Management Database and improve data accuracy

Actively check and follow up on the ordered Assets versus the delivered Assets

Estimate and calculate Life Cycle Cost (LCC) or Total Cost of Ownership (TCO) for assets/asset systems

Disposal and repair process with individual vendors, inclusive of extended warranties

Build Network base of Charities with DHL Foundation and DHL Delivering Help for Learners

Build relationships and communicate with all 3rd party suppliers and ensure timely forecasting

Cross functional assistance with BAU ordering process

All employees are responsible for the health and safety of themselves and also those affected by their activities.

Training you will undertake includes:

End-Point Assessment (EPA):Knowledge test, Portfolio based interview, Project presentation

Delivery Method: Online portfolio to update with learning and development, diarised virtual appointments with a dedicated Learning Coach, attendance to training sessions, workshops, masterclasses (online)

Additional training to take place to develop knowledge, skills, and behaviours in accordance with this Apprenticeship standard

Qualifications that you'll gain:

Level 3 Business Administration apprenticeship standard

Additional information:

Flexibility with working hours may be required. We operate 24/7 and you may occasionally be asked to work outside of your normal working pattern

Please ensure you can travel to the location comfortably before applying. A map of our site is included below

We have the right to close this vacancy before the closing date if there is a high number of applications

You’ll bring to this role:

GCSE (or equivalent UK Level 2 qualifications) at Grade C/4 or above in English and Maths. Evidence of certificates must be provided

IT knowledge and capabilities

Effective and confident communication skills

Accuracy and attention to detail

Good organisation and time management

Numerical and analytical skills

Problem solving abilities

Being a great team player, and the ability to work independently using your own initiative

A safety first attitude

You must conduct yourself in an orderly manner within the workplace, ensuring that correct uniform and PPE is worn when required

Closing date: Friday 19th July 2024

Our recruitment process at DHL Aviation

From a candidate who has identified an exciting opportunity to join us and make a real difference, to becoming an established team member connecting people and improving lives, we want to ensure your journey is as smooth and enjoyable as possible. We ask competency-based interview questions to keep our recruitment processes fair and consistent, so please be ready to share your experiences and achievements with us! We also understand recruitment is a two-way process, so we’d ask that you share any feedback and ask questions along the way to ensure we are the right fit for you.

Please note: Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants to provide a full 5 year employment history. In addition to this, we are required to carry out a Criminal Record check.