Aveda and Origins - Counter Manager - Flannels - Meadowhall - 37.5 Hours

Counter Manager

This is a job for the haircare obsessed. As one of our highly skilled Counter Managers you will provide welcoming, authentic, and personalised service to our customers to achieve all customer service and sales targets. As an innovator in Haircare with a culture that has diversity and inclusivity at its core, we offer excellent training and development for you to grow your career. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.

If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.

Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management, front-line marketing and development opportunities will provide you with the all-round skills needed to progress further within the Beauty Industry and Estee Lauder Companies

Compensation and Benefits

Competitive industry salary

Commission scheme eligibility

Annual Leave & Family Leave

Product discount/Staff Product Concession monthly credit spend allowance on many ELC brands

Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)

Benefits platform with exclusive discounts and offers

Work Life Connections – Employee Assistance Programme

Extensive Training & development offering

I,D&E STATEMENT

Qualifications

About you

While you may, or may not have a qualification in haircare we can invest in your development to fill in some of the gaps and give you the tools needed to succeed.

You will have:

Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment

Ability to deliver services and product demos to clients utilising state of the art technology

Experience setting sales and customer service targets, sales analysis and staff scheduling

Previous retail operations experience including inventory and facilities management and cash reconciliation

Proven track record of leading, coaching and developing a team to succeed

Experience of creating and executing in-store events

Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.

Proficient in Microsoft office

Proof of right to live and work in the country