Job Category : Construction Trades & Operatives
Location : County Hall, Cardiff Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £12.38
The post holder will be responsible for responding to enquiries from potential users, assessing their requirements and undertaking tasks relating to the installation of alarm units and associated products.
Duties and Responsibilities
Job Specific
To be responsible for the administrative tasks related to the receipt of application forms for new customers
To be responsible for the waiting list system ensuring efficiency, effectiveness and regular communications
To carry out visits to the clients home to make an assessment of the individual
Correctly installing the dispersed alarm unit and associated products in the users or agency’s property
Programming/reprogramming the dispersed alarm unit together with the appropriate first dial buttons and testing the unit correctly
Replacing pendants and batteries
Ensuring that the current test calls, voice checks and call bills are made to the control centre system
Collecting dispersed alarm units and associated products from the users or his/her representative if the need arises
Entering all appropriate details in the Control Centre system stock control book
Collecting and returning stock to the control centre stock holding office
Arranging and recording full details of dispersed alarm units and associated products and liaising with the manufacturers in relation to their collector
Ensuring vehicles are fuelled and valeted (vacuum and wash) on a frequent basis
Responsibility for the safe keeping of the Authority’s fuel cars and equipment
Completion of the driver vehicle log sheets
Providing the user (clients) with a comprehensive explanation of the function of the dispersal alarm unit and associated product and explaining where appropriate the action that will be taken by the Control Centre Operator on receipt of a call
To assist in the promotion of the Telecare Cardiff Service at exhibitions, demonstrations and presentations to interested parties
