Job Details
Excellerate Services Group is a thriving, dynamic place to work.
Our aim is simple; to deliver technology-led and quality-driven cleaning and security services for our clients across the UK and Ireland.
Excellerate Group is a dynamic, technology led market leader for the provision of soft services across the UK and Ireland.
We are an industry disrupter delivering data driven, use based services to clients across a variety of sectors. Our growing success is built on creating bespoke dynamic solutions which have the ability to evolve and flex to the needs of our clients.
We are currently recruiting for: - Area Support Manager
Location: Covering the London & Cambridge Areas
Reporting to: Account Manager/Regional Account Director
Responsible for: Site Supervisor, Day Janitors, General Cleaners, Sub-Contractors, and Service Providers
Main purpose of job:
As Area Support Manager you will be responsible for the delivery of service to contract requirements, and to the satisfaction of the client by supervising team members as required.
Through effective client liaison, staff management and supervision you will ensure that all activities are carried out in a safe manner, in compliance with relevant legislation and policies, and to financial and profitability targets.
Excellerate Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.
You will have the responsibility for your customer and managing their account along with administrative responsibility to ensure all aspects of each contract are met to the customer’s requirements by liaising with both suppliers and other departments.
The role will may also require regular UK travel. Clean UK Driving License would be advantageous
Responsibilities/Duties:
Core Function
- Liaising with clients at an appropriate level to ensure total client satisfaction.
- Work with and support the relevant Facilities Department and Excellerate staff in the day-to-day service delivery.
- To ensure all sites are performing effectively and maintain customer satisfaction and in accordance to all Company Health and Safety policies.
- Where necessary assist with physical operational requirements
- Staff training
Role Requirements:
- Have the right to work in the UK
- DBS check is required
- Full UK driving licence.
Hours and Salary
- Monday to Friday
- 8 hours per day
- 40 hours per week
- Salary: £30,000
Benefits:
- Company Van Provided
- Holiday Entitlement 25 days + 8 B/Holidays
Estimated Start date : ASAP
Location: Covering sites situated in London and Cambridge area
