Apprentice Customer Service Advisor

What will you learn?

We are looking for a Customer Service Apprentice to join our fast-growing and successful company!

As a Customer Service Apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 2 On successful completion, you will receive: • Level 1 / Level 2 Functional Skills in English & Maths (if required) • Level 2 in Customer Service

Roles and Responsibilities:

To secure orders from prospective customers

Establish & maintain business relationships with current and prospective customers

Research potential customers

Communicate with customers effectively

Use the CRM effectively

Telephone validation of leads

Requirements and prospects

Desired skills

Attention to detail, Communication skills, Customer care skills, Enthusiasm to learn, Excellent telephone manner, Punctual

Desired qualifications

GCSE or equivalent English Language (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

Future prospects

The company would aim to offer full-time employment to the successful candidate on completion of the Apprenticeship Scheme.

Training

Training provider

REMIT GROUP LIMITED

 for this apprenticeship are being processed by Remit Ltd

Apprenticeship standard

Customer service practitioner
Level 2 (GCSE)

To apply…

If you are interested in this role, please submit CV and covering letter to grace.pells@rhcv.co.uk. To discuss the role, please contact Edward Baxter on 01636 555 899.

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