Apprentice Administration Assistant – College of Medical and Dental Sciences – 104082 – Apprentice Grade 3

Position Details: 

College of Medical and Dental Sciences

Location: University of Birmingham, Edgbaston, Birmingham UK 

Full time starting salary £19,495 per annum rising to £24,368 after 12 months service.

Apprentice Grade 3

Full time / Fixed Term for 18 Months

Apprenticeship Standard:

Training Provider: HIT Training

Closing date: Sunday 7th July 2024 - please upload a CV with your application.

Our offer to you

People are at the heart of what we are and do.

The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.

We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.

The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.

Find out more about the 

Apprentice context

Working within the Research Programmes and Infrastructure Team (RPI) which is part of the Research Office (RO) at the College of Medical and Dental Sciences (MDS). The RPI provide both administrative and project management support to a portfolio of health-related research projects and programmes of work across the University. 

Apprenticeship summary

The apprentice will learn to provide administrative support across the Research Programmes and Infrastructure Team (RPI) teamworking to support the team’s tasks, but also learning to act on their own initiative for routine activities. The apprentice may also be given the opportunity to work in different areas of the department or wider University.

Main duties the apprentice will learn

Provide the first point of contact for a broad range of queries, most of which are routine. You will need to resolve the majority of queries from your thorough knowledge of the department, processes and systems.

Ensure that all record keeping is up to date and accurate.

Carry out a range of administrative tasks, which will include using the Microsoft suite of programmes such as Word, Outlook, and Excel. This will include word processing a variety of documentation.

You may be involved in organising the distribution of large quantities of information to appropriate audience, or in tasks within your immediate work area.

Gathering and updating the content and information on various platforms, such as Websites and SharePoint sites.

Designing posters and other marketing/promotional materials.

Editing media such as videos from recorded talks from research presentations. 

Managing social media channels, such as Facebook, LinkedIn, Twitter (x), YouTube.

Coordinate diaries of immediate team, booking and attending meetings and taking notes as required. 

Supporting events and other activities.

Undertaking duties such as filing, photocopying, scanning etc.

Required Knowledge, Skills, Qualifications, Experience 

A good standard of literacy and numeracy

GCSE Maths and English Grade 4 or above.

An interest in research and healthcare

A demonstrable interest in pursuing an administrative career

A good understanding of or experience working in a similar environment or undertaking similar activities 

Able to use Microsoft packages 

Accuracy and attention to detail is essential

Excellent team working and ability to work effectively with others 

Good communication skills, both written and verbal, are essential

A customer focussed approach

An ability to organise your own workload is required

Ability to learn and understand how diversity considerations affect own area (., dietary requirements/dress code).

For enquiries please email:

We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy .  You can find out more about our work to create a fairer university for everyone   .