Administrator / Weighbridge Administration Assistant

JOB OVERVIEW

We have a fantastic new job opportunity for an Administrator / Weighbridge Administration Assistantwho has excellent customer service, organisational and communication skills with good office administrative skills.

Working as the Administrator / Weighbridge Administration Assistant, you will operate the weighbridge remotely from the office, inputting the information into the system and issuing the driver with the correct paperwork. A weighbridge is purpose built large set of scales that is used to weigh an entire road vehicle. By weighing the vehicles empty and then when fully loaded, the weight of the load carried by the vehicle can be calculated. This is an office based administrative role and will require you to be IT literate with excellent customer service and administrative skills.

As the Administrator / Weighbridge Administration Assistant, you will join the customer services team and will need excellent written and verbal communication skills.

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

DUTIES

Your duties and responsibilities as the Administrator / Weighbridge Administration Assistant:

Operate the computerised weighbridge, weighing all incoming and outgoing vehicles

Help to promote the department services and assist with maintaining the customer base

Liaise with all drivers generating necessary paperwork for goods in and out

Assist where necessary with haulage planning in liaison with the Transport Schedule

Deal with customer queries both over the telephone and face to face, liaising with appropriate internal departments to resolve

Ensure that the key customer service elements are applied at all times; listen, sympathise, take action, rectify and follow up

General office administration; to include monitoring and updating customer database, letter/report writing, photocopying, faxing, filing/archiving and minute taking/typing

CANDIDATE REQUIREMENTS

The successful candidate will have the following:

Will have previous experience in an administration role

A self-starter with the ability to hit the ground running

Excellent attention to detail

Computer literate, with knowledge of Microsoft Office applications

Must have excellent communication skills both written and oral

Use own initiative and work autonomously

Ability to remain calm under pressure and make logical decisions

Great team player

Weighbridge experience would be an advantage but not essential as training will be given