Administration Assistant

About The Role Administration AssistantJob Location: Paisley shared Service Centre Hours: per week Monday to Friday Salary: £, per annum based on hours per weekContract Type: Permanent Are you motivated, committed and enthusiastic? Do you have excellent communication skills and an ability to deal with people in a sensitive yet professional manner? Could you be part of the administration support team delivering an efficient, effective, and proactive administration and mail room support services to the British Red Cross? We have a fantastic opportunity for you to join our administration support team as an Administration Assistant. You will be providing crucial support to a vital service.
A day in the life of a Service Administration Assistant:

To receive, open, distribute and record all incoming mail following organisation policy ensuring that priority mail is dealt with efficiently

To ensure all outgoing mail is franked, bagged and available for collection by Royal Mail and other carriers each day.

To undertake reception duties dealing with supplies, deliveries and visitors.

Assist in the management and allocation of meeting rooms ensuring that the rooms are appropriately laid out and ready

To ensure any facilities issues are reported promptly and to undertake any facilities duties as assigned to you.

Full lifecycle management of ID cards, including reporting, printing, packaging and disposal

Provide data processing services as required by teams in Shared Services to provide cover

Responsible for collation, ordering and distribution of stationery orders

To be a successful Service Administration Assistant you must have the following skills and experience:

Positive, passionate and enthusiastic approach to customer service

Confident in using telephone systems, bespoke company IT/data systems, Microsoft packages & Outlook (especially the ability to create, amend and manipulate Word and Excel applications)

General administrative duties; incoming and outgoing mail, answering the telephone and scanning, filing, meeting and greeting clients

Outgoing with excellent interpersonal and communication skills

Ability to deal with queries in a diplomatic, professional, sensitive and confidential manner (both verbally and in writing)

Ability to work accurately, with great attention to detail when checking documentation

Educated to standard grade level or equivalent

Well organised with sound administrative skills

Excellent customer service skills 

Demonstrate a knowledge base in office organisational skills, post opening and distribution. 

The closing date for completed applications is :hrs on Wednesday the th of June with interviews to follow

Please apply early, as we’ll be reviewing candidates throughout. We reserve the right to close the ad in advance of the published date.

In return for your dedication and expertise, you’ll get:

Holidays:  days annual leave (including bank holidays) + option to buy extra days.

Pension scheme: Up to % contributory pension.

Flexible working: We do our best to accommodate your preferred work style.

Learning & Development: Wide range of career opportunities + comprehensive learning.

Discounts: Access to Blue Light Discount Card and employee benefits platform.

We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination.