Job Details
An exciting opportunity has arisen for committed individuals, with excellent customer services skills, to join the Parking Services team with the Civil Parking Enforcement Service.
The Civil Parking Enforcement service undertakes parking enforcement across Cardiff, in line with the Council’s powers under The Traffic Management Act . Penalty Charge Notices are issued to vehicles that are found to be in breach of this Act and the Parking Services team ensure that all Notices are processed correctly and in accordance with legislation.
About the jobThe successful candidates will provide admin support to the Parking & Moving Traffic Offences Officers in their progression of all activities associated with the processing of Penalty Charge Notices (PCNs), through to debt recovery stage. You will also assist with the administration of blue badges and resident parking permits, including answering customer queries and processing all paperwork.
What We Are Looking For From YouYou must be able to communicate clearly and concisely with customers and colleagues in a fair and reasonable manner, both verbally and in writing. You must be able to make uniformed decisions and able to analyse documents accurately. You must be a team player and a confident IT user.
