Account Executive - Health PR

At Edelman Health we are on a mission to help the world's largest pharmaceutical companies and healthcare brands build and safeguard trust with an ever-growing audience of stakeholders, and show how their complex products deliver the thing we all value most - life. The Health Team at Edelman strategically partner with clients to deliver global, regional and UK integrated campaigns for disease awareness, medical education, patient and employee engagement, digital communications, and much more! Championing diverse skills, backgrounds and specialisms in our team is the key to our success, and it is this collective of 50 brilliant PR, medical and scientific communications professionals that has helped make us an award winning agency! This year we collected a Gold Cannes Lion in the Healthcare sector for our work, , for Vaseline. . Successfully winning new business and growing accounts, our team are now looking for passionate PR professionals to join Edelman Health. So, if you are looking to take your career in Health PR to the next level and work with some of the best in the industry, gaining exposure to some of the biggest accounts in the business, keep reading, this role could be for you... The RoleEdelman are looking for skilled Account Executive to join the Health Department. Working as an Account Executive in the team you will contribute to daily client account work, managing small projects and contributing to larger projects as directed by project leaders. You may also have the opportunity to supervise the work of more junior team members. The role will see you supporting the client in the execution of communications marketing activities including stakeholder outreach/management, media relations, content development, research, social media campaigns, event coordination, etc. Our ideal candidate will be able to apply knowledge to solve problems independently and their agility will set them up for success in a fast-paced environment where they will need to adapt to new assignments and deadlines continually.

Key Responsibilities

Client service:

Client centricity – Provide client service support by preparing client status and activity reports, scheduling/coordinating client/team meetings and ensuring all supportive materials are prepared, including updating workback/action trackers. Provide support to team in meeting agreed client expectations and needs, troubleshooting problems, attending client meetings and conference calls and reporting weekly/monthly activities.

Brilliant basics – Develop strong writing, editing and proofreading skills. Develop accurate media monitoring reports and first draft client materials, as appropriate. Identify and work with target media, demonstrating a network of traditional and online media/influencer contacts, and help with media sell-ins.

Flawless execution – Manage action trackers for your teams, coordinate meeting logistics, liaise with internal and external stakeholders, prepare yourself and team to attend client meetings/calls, research and develop high-quality written documents. Ensure you get a good brief from your team prior to starting work so that you become a ‘safe pair of hands’ for your team. 

Integrated marketing fundamentals – Develop an understanding of the different types of activities that can be classified as communications marketing, including advertising, direct marketing, branding, online presence, printed materials, PR, sponsorships, congress activities, etc. Understand which journalists should be contacted from each publication and build relationships with key journalists. 

Insights – Use the information you have learnt in team meetings and training to complete your tasks with intelligence and accuracy, support the planning team in conducting research to identify appropriate insights.

Collective creativity – Develop your network within the Edelman office to understand what other teams do and how this work might benefit your client(s). Develop strong relationships with team members, including those not based in the London office, positioning yourself as a helpful colleague who will act on behalf of the team to deliver quality work, offering assistance during busy times. 

Digital fluency – Develop a basic understanding of the most commonly used digital and social channels available to our clients and be able to write first drafts of content appropriate to each channel. Develop a working knowledge of paid digital media.

Consultative skills – Demonstrate understanding of key client information, including business strategy, project objectives and industry landscape and issues. Listen with intelligence and ask questions as needed. Develop the skills required to ensure that you have a detailed brief for any work that your team or a client asks you to complete.

Financial management:

Business acumen – Demonstrate an understanding of project budget parameters and pricing structures for your clients, understand budgets and servicing levels for your clients, support in raising POs, running time reports etc. Manage third party vendor costs and ensure they are logged in OOPs tracker. 

Provide administrative support to the team around billing (activity reports, etc.). 

Submit accurate timesheets and understand service levels for your clients. 

Talent development and team management:

Contribute constructively to the 360-degree performance appraisal process providing feedback as requested. 

Commit to continuous learning to improve your own tactical skills via the Edelman Learning Institute (ELI) and other training, including on-the-job training and mentoring. 

Provide guidance and coaching to the AAEs, Graduate Trainees/Betas and Interns when necessary to ensure the delivery of high quality work. 

Engage with the departmental ‘people’ lead and the HR department on relevant matters for your own employment. 

Brand and business building:

Understand how the business is run, and your role within it.

Participate in the new business process, including research, audits, preparation of proposals and support for new business pitches. Participate in brainstorms.

Identify and engage in networking opportunities, making the most of your university or professional networks, becoming an ambassador for Edelman.

Follow news relevant to target industries and flag potential opportunities for account growth. 

Key Experience

Previous experience working in PR or marketing communications, or relevant academic degree or volunteer experience.

Experience working as part of a team and enjoyment working in a fast-paced environment. 

Experience developing written communications materials.

Experience in research and reporting using online, media and social databases and tools.

Key Skills

A committed team player who works collaboratively with others. 

Strong writing and verbal communication skills.

Strong organization skills with a keen eye for detail.

Media relations experience and ability to ‘sell a story’ to media. 

Creative thinker. 

Good judgment.

Ability to multitask. 

Benefits Our benefits and policies are designed to ensure our employees feel comfortable, inspired and equipped to thrive and do their best work. We offer a wide range of benefits across health, family, community, finance and time away including: Competitive Annual Holiday plus an additional days holiday for your birthday and 3 days over the festive season. Flexible working - Hybrid working policy and 30 days work from anywhere worldwide! Financial Wellbeing - Pension plan, income protection, and life insurance at 4x annual salary. Building a Family - Whether it’s maternity leave, adoptive leave or shared parental leave, take up to five months on full company pay. We also celebrate the arrival of your child or wedding day by offering a company child & wedding gift. In addition Edelman partners with Peppy, a specialist healthcare and wellbeing service that provides all employees with access to expert pregnancy and parenthood, menopause and fertility support. Health and Wellbeing – Access to Private Medical Insurance, Digital GP and wellbeing program, Cycle to Work Scheme, subsidised corporate gym membership, a Quit Smoking Scheme, Annual flu vaccinations and 24/7 access to trained professionals in relation to a range of issues, in absolute confidence. Personal and Professional Development - Clear progression routes and continuous training/professional development via Edelman Learning Institute  Community – Get to know your colleagues and unwind at our weekly staff get together. We also encourage everyone to take part in our Citizenship Activities where you can spend a day each year helping a charitable cause, paid for by us. Our Values Core to our culture are our , which guide our behavior, support a client-centric approach, influence the way we work with each other, our clients and the community, and inspire great work. The Relentless Pursuit of Excellence : Bringing the best of ourselves and partners to our clients. The Freedom to be Constantly Curious : Tenacious, flexible and thorough approach that drives creativity and growth for clients and ourselves. The Courage to do the Right Thing : Trusted and resilient partner, committed to building a diverse, equitable and inclusive workforce, that prioritizes the wellbeing of ourselves and our colleagues. The Commitment to Positively Impact Society: Performing our work with an environmental conscience, and a sense of tolerance, fairness and equality. Edelman is a provider of equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. We are in relentless pursuit of an equitable, impactful, respectful and culturally-curious workplace that drives innovative thinking, cultivates diverse ideas, and promotes true collaboration among our employees and our partners. For further information visit: #LI-TW1 Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders. Our honors include the Cannes Lions Grand Prix for PR; Advertising Age’s 2019 A-List; the Holmes Report’s 2018 Global Digital Agency of the Year; and, five times, Glassdoor’s Best Places to Work. Since our founding in 1952, we have remained an independent, family-run business. Edelman owns specialty companies Edelman Data & Intelligence (DxI) and United Entertainment Group (entertainment, sports, lifestyle).For more information please visit: Click to view a short video about life at Edelman.