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SDR Manager

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Company: Coursera
Category: Management Occupations
Published 2 days ago

Job Details

Coursera can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. Our interviews and onboarding are conducted virtually, a part of being a remote-first company.

Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 102 million registered learners as of March 31, 2022. Coursera partners with over 250 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Job Overview:

As part of Coursera’s EMEA team, you will play a key role in increasing global access to a world-class education. You will manage a team of 6-8 Sales Development Representatives (SDRs). The SDR team is focussed on identifying opportunities across the EMEA business primarily for our Enterprise Account Executive to then develop.

The Coursera for Business team drives revenue across Coursera’s Enterprise business in EMEA. The role also requires working across the organization (with sales managers, account executives, marketing, university partnerships, and legal) in service of Coursera’s growth and long-term success.

You are a passionate, entrepreneurial sales leader and you will be responsible for driving your team’s success and delivering the teams’ opportunity creation and revenue goals in the Coursera-for Business space.

Responsibilities:
  • Meet and exceed all team quarterly and annual sales quotas whilst driving pipeline growth for the EMEA Enterprise Account Executives
  • Recruit, onboard and retain new SDRs, improve time to productivity for new team members while maintaining performance in the existing team.
  • Develop experienced team members for promotion and internal mobility opportunities.
  • Partner with marketing and sales teams on prospecting, campaigns, events and other initiatives.
  • Coach team members on inbound and outbound techniques, sales process and value selling approaches.
  • Ensure accurate reporting of leads, pipeline, activities and forecasts and provide quantitative/qualitative analysis to inform team on general trends, product, competitors.

Basic Qualifications:
  • 2+ years of sales management experience. Preferably in inside sales, or sales development managing a team of 5+ employees.
  • Proven track record managing sales development representative teams and over-achieving quarterly and annual targets.
  • Background in coaching, leading and inspiring teams to drive performance.
  • Able to build and analyse reports in Salesforce and provide accurate reporting metrics.
  • Business cross functional collaboration experience - able to work with different functions effectively and for overall benefit to the business.
  • Business written and verbal communication skills, analytical and creative-problem solving abilities, excellent interpersonal skills, organizational, and operational skills.

Preferred Qualifications:
  • Entrepreneurial drive and comfort working as part of a team in ambiguous, quickly-changing environments.
  • Outstanding ability to collaborate, understand, and empathize with others.
  • Passion for education.

If this opportunity interests you, you might like these courses on Coursera:
  • Foundations of Business Strategy
  • Successful Negotiation: Essential Strategies and Skills

Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [email protected]

For California Candidates, please review our CCPA Applicant Notice here.

For our Global Candidates, please review our GDPR Recruitment Notice here.

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Job offer: SDR Manager

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