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Operations Lead, Fintech Start-up

London, England,
Company: Wollit
Category: Management Occupations
Published 2 days ago

Job Details

Why join Wollit?

If you want to have a positive impact on the lives of millions of everyday hardworking people by creating transformational products that help unlock financial health, then Wollit is the right place for you!

You’ll be part of our first 10 employees and will be joining a small, fast-growing team hot off closing a new funding round led by some of the greatest tech investors in the UK and one of the world’s largest banks. Since launching our app, we’ve signed up thousands of customers, won the AltFi Festival of Finance competition and have been shortlisted by Accenture Fintech Labs.

Our mission is to unleash financial health

We created Wollit as an antidote to common money problems. Our goal is to help good hardworking people avoid financial struggle and achieve the level of financial health they need in order to reach their potential and live their best life.

What We’re Looking For

We’re looking for a wickedly smart, organised and entrepreneurial Operations Manager with lots of energy and a can-do attitude to keep our start-up running smoothly. You will get involved with all aspects of the business from people operations, events, administrative tasks as well as championing our culture with organising all our team socials, company events and off-sites.

Chief of fun as well as go to person, you will have to roll with the punches and be able to handle anything that comes your way!

What You'll Do

Office and stakeholder management:
  • Act as office manager and make sure our office is welcoming, comfortable and productive
  • Ensure the smooth day-to-day running of the team whether remotely or in our office, making sure they are happy, developing professionally, and set up for success
  • Collaborate with the executive team on ad hoc projects that drive the business forward

People and Culture:
  • Oversee employee recruitment, onboarding and offboarding and be a knowledgeable and friendly face to all new starters.
  • Nurture our company culture through the curation of a calendar of fun and engaging social events, to take place in-person or virtually throughout the year.

  • Improve operational systems, processes and best practises.
  • Streamline our systems, processes and procedures, communicating any changes with the team and ensuring they are followed
  • Manage relationships with partners and vendors to ensure Wollit always receives impeccable and well-priced services.
  • Conduct reviews and evaluations for cost-reduction opportunities.
  • Handle day to day finance functions such paying invoices and payroll
  • Prepare reports on key business metrics and KPIs

  • Experience wise we are open! You can be a graduate looking for your first step or an experienced operations manager or EA. As long as you have the right attitude we would love to hear from you.
  • Be highly organised and have a great eye for detail
  • An agile multitasker
  • A self starter with problem solving aptitude
  • You should excel in a fast-paced, high-growth, and ever-changing environment.
  • You can readily adapt to any situation, are excited to roll-up your sleeves and extremely flexible
  • You aren’t above doing the little things, but you’re ready to tackle the big projects, too. You live for jam-packed days, but always have time to support a team member.
  • Strong and impeccable communication skills, both written and oral.
  • Have excellent Microsoft Office skills and a general tech savvy mindset.

Interview Process:

We like to move quickly. For this role, you can expect:
  • An introductory call
  • An interview with the CEO
  • A short task to complete at home
  • An final interview where you’ll present your task and meet the team

  • Competitive base salary with regular reviews
  • Potential to earn share options
  • Flexible and remote working arrangements
  • All the tech you need to do your best work
  • Wellbeing and learning budget to help you be the best you
  • 32 days holiday + 1 your birthday off
  • Free access to Wollit Pro
  • Optional fun team socials

Start Your Career at Wollit

For this job you can start work immediately. Apply now and get the job.
Job offer: Operations Lead, Fintech Start-up

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